The HBU Content and Education Director is responsible for leading medical content strategy and creation, ongoing training, communications, budget management, process documentation and improvement for select HBU products in support of Global Medical, U.S. Field Medical, and country medical as applicable, including materials for the Pfizer medical website/ecosystem.
Responsible for leading \[Global, US, Global and US\] medical content strategy and creation, medical training material creation and communications for assigned HBU products.
Collaborates with broad Global and regional stakeholders on creation of Content & Education strategic plan for medical materials, including materials for the Pfizer medical website / ecosystem.
Leads strategy and execution of ongoing customer facing medical scientific training for assigned HBU assets
Lead strategy, creation and execution of congress external medical materials and internal training
Works with Content & Education Manager (CEM) on maintaining therapeutic training curriculum.
Leads the coordination of external vendors, in alignment with Medical Strategy, in the creation of medical materials for external communications (e.g. Customer Facing Medical HCP interactions)
Leads therapeutic area financial projections and budget management for Content & Education deliverables
Leads process documentation and improvement, as applicable
Champions internal training materials and external medical communication resources through appropriate medical review processes.
Demonstrates mastery of all Pfizer and alliance (if applicable) SOPs and work instructions related to medical review
Liaise with Legal, Compliance and Governance on processes and issues related to Content & Education deliverables
Stays current on Global and local regulations and guidance that impact interactions with and delivery of medical information to external healthcare professionalsand patients
Stays current on, anticipates, and adopts new digital technology, on-demand, and other related offerings that improve the efficiency of HBU Customer Facing/HQ Medical, medical communications activities and/or enhance the overall medical customer experience
Stays current on and recommends new and innovative content creation formats and approaches, including digital formats, interactive and dynamic formats, and modular content approach, etc.
Stays current on all relevant Pfizer SOPs and guidance documents
Serve on HBU Customer Facing/HQ Medical and cross-functional, cross divisional and cross business unit committees
REQUIRED SKILL SET
Advanced degree in a health science required (e.g., RPh, MSN)
PharmD, PhD, or equivalent terminal doctoral degree (e.g. Doctor of Nursing Practice, Doctor of Physical Therapy) highly preferred
8+ years of pharmaceutical industry experience required
Proven experience in developing content strategies and creative ideas
Multimedia and omnichannel experience preferred
Ability to create digital content including using an interactive PDF format, A/V (video, podcasts, etc.) and other dynamic content preferred
Demonstrated ability to rapidly adopt and utilize new digital technology and other resources (e.g. iPad, Acronis, WEBEX, on-demand video-conferencing, OneMED)
Experience working with data visualization tools, such as D3.js, Qlik, Tableau, etc. a plus
Demonstrated ability to train other health-care personnel preferred
Previous HBU/TA experience is preferred - Experience in Medical Affairs would be a plus
Customer Facing - medical experience preferred. Previous scientific communication experience preferred
Excellent written and oral communication skills
Strong strategic, analytical and interpersonal skills
Ability to work independently in a matrix environment with shown flexibility and organizational awareness
Ability to create & manage complex projects, including budget management & fiscal awareness
Ability to effectively collaborate across multiple functions including Medical (Customer Facing and HQ), Medical Information, Corporate Communications, Digital, and Commercial
Must be decisive, exercise good judgment in decisions, organized and with the ability to prioritize a large workload
Ability to manage resources, programs and multiple projects
Is a role model of Pfizer's Values of Courage, Excellence, Equity and Joy
Flexibility to travel 20% of the time, including potentially international travel
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility:
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
Good health is vital to all of us, and finding sustainable solutions to the most pressing health care challenges of our world cannot wait. That's why we at Pfizer are committed to applying science and our global resources to improve health and well-being at every stage of life. We strive to provide access to safe, effective and affordable medicines and related health care services to the people who need them.
We have a leading portfolio of products and medicines that support wellness and prevention, as well as treatment and cures for diseases across a broad range of therapeutic areas; and we have an industry-leading pipeline of promising new products that have the potential to challenge some of the most feared diseases of our time, like Alzheimer's disease and cancer.
To ensure we can continue to deliver on our commitments to the patients, customers and shareholders who rely on us, we are focused on improving the way we do business; on operating with transparency in everything we do; and on listening to the views of all of the people involved in health care decisions. Through working in partnership with everyone from patients to health care providers and managed care organizations to world governments and non-governmental organizations, our goal is to ensure that people everywhere have access to innovative treatments and quality health care.