In Bayer's Consumer Health division, our vision is to make self-care for a better life a reality for billions of people around the world through everyday healthcare, primarily in the areas of allergy, analgesics (pain relief), cardiovascular risk prevention, cold and flu, gastrointestinal, and dietary supplements. Through our broad geographic footprint and portfolio of leading and trusted brands, people can get well, be well and stay well by taking charge of their everyday health, and the health of those they love. We touch billions of lives, helping provide them with safe, convenient and effective daily health solutions to treat minor illness and improve their lives.
YOUR TASKS AND RESPONSIBILITIES
The primary responsibilities of this role, Operational Excellence Manager III, are to:
Support U.S. Head of Order to Cash (O2C) and work with managers and teams across all Bayer U.S. sites (including Local, Third Party (e.g. Advantage Solutions) and Shared Service Center) to deliver O2C operational excellence and process improvement projects;
Drive Continuous Improvement projects across the O2C organization by providing project leadership and/or mentoring for cross-functional teams focused on improving core O2C work processes, system utilization, organization efficiency and effectiveness, while reducing cost and streamlining work activities;
Collaborate and align with US O2C Leadership team on prioritization, resource allotment and implementation plan of Continuous Improvement initiatives;
Align with Global Process Owners for continuous business transformation;
Identify new/additional improvement opportunities within the O2C function and continue existing initiatives after the initial organization setup and Shared Service Center transition is finalized;
Supervise and direct future cross-functional transitions to deliver the business/process objectives;
Take ownership and accountability of all O2C procedures supporting U.S. O2C business (in partnership with Local Process Owners and Shared Service Center);
Ensure all documentation is maintained incorporating all changes and updates (as part of continuous improvement and operational excellence);
Identify deviations to global standards and run proposed country exceptions through central governance process;
Ensure organization readiness and advise local process owner of new processes or enhancements to the existing process/systems as part of local/global initiatives; including robotic process automation (RPA);
Work with Local and Global Process Owners to support new RPA initiatives;
Manage key projects impacting the O2C operation, further enhance the delivery model;
Align with projects led by the Global O2C impacting U.S. operation/system changes, RPA, etc.
WHO YOU ARE
Your success will be driven by your demonstration of our LIFE values. More specifically related to this position, Bayer seeks an incumbent who possesses the following:
Bachelor's degree with at least 10 years of experience or Master's degree with at least eight years of experience;
Previous experience leading major projects/initiatives in collaboration with Shared Service Centers, Third Party Providers and Global Process Owners;
Ability to manage complex projects, coordinate multiple teams, and move swiftly in order to achieve objectives;
Experience in Order to Cash Operations, Customer Service, Supply Chain;
Highest level of communication skills - both verbal and written;
Key skills to be assessed include Project Management, O2C Process Knowledge, Leading and Influencing and Strategic Planning.
Significant experience to have been in process and managerial roles;
Experience with business process improvement; training in Lean or Six Sigma;
Management or Logistics.
Bayer is an Equal Opportunity Employer/Disabled/Veterans