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E-Commerce Fulfillment Supervisor - Denville, NJ

Job Information

ID :
# of Positions :
Minimum Education Level :
Experience Required :
3+ years
Duration :
Full Time Regular
Shift :
First Shift (Day)
Hours per week:
Start Date :

Job Description


Position Overview for E-Commerce Fulfillment Supervisor:

The E-Commerce Fulfillment Supervisor is responsible for preparing and planning strategies to meet the customers and the department’s daily, weekly, and monthly goals. Must have experience coaching and managing associates to high-performance standards and recognizing individual and team success. The E-Commerce Fulfillment Supervisor works directly with the department managers in the pursuit of operational excellence and the facility’s all-around success.

Primary Responsibilities:

Achieve performance goals and objectives in the areas of productivity and accuracy
Lead and direct the work of your team
Develop individual teammates skills, standards, and morale through training and coaching
Give consistent and thorough feedback to teammates
Set up and maintain efficiency flow methods for the order fulfillment process
Follow up and ensure priority / same day orders have been completed and moved to the shipping department
Troubleshoot and help resolve order issues and communicate to the appropriate teams when system changes are needed
Relies on extensive experience and judgment to plan and accomplish goals
Assists in physical inventories when needed
Maintains a clean, neat, orderly, and safe work area at all times
Organize workflow and ensure that teammates understand their duties or delegated tasks
Delegate and share information to Team and Management
Other duties as assigned as necessary
Most important experience and qualities we need in an E-Commerce Fulfillment Supervisor:

Strong data entry skills
Minimum of 3 years of work experience in a multi-client environment specifically in E-Commerce
Supervisory experience - Lead like an Owner!
Bilingual preferred
Ability to direct, coach, support, delegate and maintain morale
Quick learner with a willingness to ask appropriate questions, as needed
Highly proficient computer skills including Microsoft Office and experience with the scanner
Strong work ethic and flexibility to work OT, as needed
Strong organization skills and multi-tasking capabilities
Ability to maintain an upbeat and positive attitude at all times
Exceptional verbal and written communication
Ability to lift at least 50 pounds, bend or stand as necessary
PlanITROI Core Values

Driven & Confident
Think Win/Win Always
Own IT/Solve IT
Personal Growth leads to Professional Growth
Innovate & Change the World
Proud to be Part of the PlanITROI Family
Visit our websites for more information:,, &

“PlanITROI is an equal opportunity employer. We prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws."

Company Information

Name :
Description :
PlanITROI, Inc. is a certified “Great Place To Work” company that values “People First” and its passion to “Change Lives with Affordable Technology.” As a fast-growing, innovative, fun place to work we are all driven to change the world by disrupting how Enterprises, Education & Government Institutes, OEMs, Retailers, Resellers and Leasing companies make decisions on the best place for their retired or returned assets to go next. PlanITROI’s proven and guaranteed process of resale of our clients’ products direct to the next user with phenomenal customer service and typically, longer warranties than brand new assets, guarantees the most secure and highest recovery for all types of computing, mobile, infrastructure and consumer electronics. We are proud to be a key supplier of recertified assets to Best Buy, Walmart, Amazon, Staples, Office Depot, CDW, NewEgg, eBay and many others.

But what exactly does that mean? Did you ever wonder what happens to retired, traded-in or returned devices? We want to help get your products into the right hands as a recertified product to customers who need affordable technology.
Type :
Direct Employer
Address :
100 Ford Road
Denville, NJ 07834
Denville, NJ 07834

Application Information

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