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Job #00276900 Tealeaf Engineer, Customer Digital and Data - Whippany, NJ

Job Information

ID :
# of Positions :
Minimum Education Level :
Master's Degree
Experience Required :
2 years
Duration :
Full Time Regular
Shift :
First Shift (Day)
Hours per week:

Job Description


Barclays Services LLC seeks a Tealeaf Engineer, Customer Digital and Data for its 300/400 Jefferson Park, Whippany, NJ location.

Duties: On behalf of a global financial services organization, perform ad hoc Tealeaf analysis, identify and report on improvement opportunities on customer experience for multiple digital assets to various levels of both technical and business leadership. Assist in Tealeaf administration, optimization planning, and maintenance tasks. Proactively review planned web changes with web teams to identify and mitigate Tealeaf impact including field data, reporting, and replay fidelity. Understand frontend web technologies, backend architecture, and Application Programming Interface (API) designs. Implement Tealeaf for new digital assets, including Tealeaf User Interface (UI) capture, server installation, and installation/configuration of Tealeaf CX modules. Create custom Tealeaf events and configurations based upon explicit business needs and best practices. Provide user coaching on the use of Tealeaf and best practices. Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk management Framework, internal Barclays Policies, and Policy Standards.

Requirements: Minimum of a Masterís degree or foreign equivalent in Computer Science, Information Technology, or closely related field and two (2) years of experience in the position offered or as a Front End Developer, Programmer Analyst, Programmer Analyst Intern, or related occupation. Must have at least two (2) years of experience with each of the following required skills: JavaScript; REST APIs; Knowledge of frontend web applications including Angular and React; Google Analytics; Working experience in executing queries with databases; Expertise in chrome dev tools including file overrides and request blocking; Expert level knowledge in HTML, CSS, and JSON; and HTTP headers and architecture. 40 hrs/wk.

To apply, visit:, and enter the job number #00276900.

Company Information

Name :
Barclays Services LLC
Description :
Consumer bank services
Type :
Direct Employer
Address :
745 Seventh Avenue
New York, NY 10019

Application Information

Instructions :
To apply, visit:, and enter the job number #00276900.
Online :
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Job Posting Expires On :