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62313336 Inside Sales Coordinator - Morris Plains, NJ

Job Information

ID :
#37287280
# of Positions :
1
Minimum Education Level :
High School Diploma/GED
Experience Required :
1 year
Duration :
Full Time Regular
Shift :
Unspecified
Hours per week:
40

Job Description

 

Job Description

Weichert Lead Network Inc. is hiring an Inside Sales Coordinator to join our fast-paced team located in Morris Plains, NJ. You must be an enthusiastic, driven professional who is looking to work hard, have fun, and gain valuable experience in the business world. The Inside Sales Coordinator is responsible for handling inbound and outbound calls, as well as responding to emails from prospective buyers, sellers and renters with the goal of setting up an appointment between the customer and the real estate agent. The position works in a call center environment and provides excellent customer service in order to address lead inquiries. Job responsibilities include, but are not limited to, the following:

Job responsibilities include, but are not limited to, the following:

Handles inbound and outbound calls, and responds to emails to help facilitate the process of converting a customer to a lead.

Provides professional customer service.

Gathers pertinent contact information and directly connects the customer to an appropriate Weichert real estate agent.

Utilizes pre-established dialogue created for conversion of customers into leads.

Ensures call center productivity/performance metrics and compliance standards are maintained.

Attends meetings with Lead Network staff and reports on status of progress.

Assists the Call Center Vice President and Supervisors with general duties regarding the generation and conversion of customers into leads.

Provides suggestions/feedback to management to improve departmental procedures and processes.

Performs other duties as assigned.

Requirements

The ideal candidate will meet the following requirements:

High school diploma or GED

Associate's or Bachelor's degree preferred

One (1) or more years of customer service, call center, or related office experience

Strong customer service skills

Good oral and written communications skills; bilingual is a plus

Ability to answer a high volume of phone calls

Proficiency in Microsoft Office suite of products

Ability to multitask in a fast-paced environment

Strong attention to detail

\*\*You must be willing to work a flexible schedule that could include some nights and/or weekends.\*\*
Hours of Operation: Monday - Friday 9am - 10:30pm, Saturday - Sunday 9am-9pm

Weichert, Realtors has combined our full-service philosophy with a custom developed, state-of-the-art technology solution which has transformed Weichert into a premier Internet marketer in the real estate industry.

Location

NJ Weichert Lead Network Inc-NJ53-Morris Plains

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Company Information

Name :
Description :
Real Estate
Type :
Direct Employer
Address :
1625 State Route 10
Morris Plains, NJ 07950

Application Information

Online :
Job Posting Entered On :
1/8/2022
Job Posting Expires On :
4/8/2022