LVH Coordinated Allentown \* Specialty Clinic-Pburg
222 Red School Lane Phillipsburg, NJ
Clerical & Administrative Support
Full Time 40 hours, Day Shift, Vary-see comments below
Req \# 41086
Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
Experienced Patient Services Representatives, ask us about our sign on bonus!\*\*\*You may be eligible to receive a sign on bonus up to $1,000.00\*\*\*
Coordinates and provides a variety of clerical/administrative duties associated with daily physician practice operations. Serves as the initial point of contact for patients and healthcare providers within the practice. Delivers the high standard of customer service necessary to maintain the overall patient experience.
Education - Required:
High School Diploma/GED
Experience - Required:
1 year Customer service experience
Experience - Preferred:
1 year Experience in a healthcare setting
Knowledge, Skills, and Abilities - Required:
Ability to adapt to changing priorities.
Ability to maintain accuracy and compliance with detailed-oriented responsibilities.
Ability to maintain strict confidentiality.
Proficient computer skills.
Proven proficiency of technology and EMR workflows at the conclusion of orientation.
Able to handle cash and other methods of patients accurately.
Able to explain, educate, and support the usage of the LVHN patient portal including various features.
Influenza vaccination and COVID-19 Vaccination is required for all colleagues unless medically contraindicated or due to a bona fide religious belief or practice. Applicants possessing a medical marijuana card will not be considered for safety sensitive positions.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
Mission: We heal, comfort and care for the people of our community by providing advanced and compassionate health care of superior quality and value supported by education and clinical research.
At Lehigh Valley Health Network, we continually go the extra mile to fulfill our mission to heal, comfort and care for the people of our community. Each one of our more than 18,000 colleagues contributes to this mission and helps make the Lehigh Valley a healthier – and better – place in which to live.
Our tagline – A Passion for Better Medicine – reflects a legacy of patient-centered care that began with 13 compassionate, civic-minded women more than a century ago. Caring deeply about the health and well-being of their community, they raised $5,300 for a plot of land at 17th and Chew streets in Allentown, Pa., and in 1899, opened The Allentown Hospital. Their generous example was the first step in our health network’s journey.
In the late 1950s, with the area’s population booming, a group of Lutheran clergy purchased a 102-acre alfalfa field in Bethlehem and set out to build another hospital for the community. Muhlenberg Hospital Center opened its doors in 1961 as a 192-bed facility for the chronically ill.
We continue to add new facilities, services and programs to a regional campus that now includes hospitals on eight campuses - Lehigh Valley Hospital - Cedar Crest in Salisbury Township, Lehigh Valley Hospital - 17th Street in Allentown, Lehigh Valley Health Network - Tilghman in Allentown, Lehigh Valley Hospital - Muhlenberg in Bethlehem, Lehigh Valley Hospital - Hazleton in Luzerne County, Lehigh Valley Hospital - Schuylkill - S. Jackson Street and East Norwegian Street. We also have the region's only Children's Hospital, Lehigh Valley Reilly Children's Hospital, with more than 25 pediatric specialists and numerous child-specific services such as rehab and burn care.
More than one dozen ExpressCARE locations offering walk-in, no appointment care, as well as the region’s only Children’s ExpressCARE in Palmer Township. More than 1,340 primary care and specialty physicians– including more than 750 physicians and 400-plus advanced practice clinicians employed by the health network
The inspiration for our modern-day health network came from Leonard Parker Pool, the founder of Air Products. In addition to having a brilliant mind for business, Pool also had a passion for health care and serving his fellow man.