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66506600 Sales Support Specialist - Parsippany, NJ

Job Information

ID :
# of Positions :
Minimum Education Level :
Experience Required :
1 year
Duration :
Full Time Regular
Shift :
Hours per week:

Job Description


Tracking Code


Job Description

Provide support to the Assistant/District Sales Manager by performing administrative duties including credits, collections, claims, and reporting. Provide customer support for assigned customers within the region.

Maintain daily contact with customers/carriers to respond to their issues and problems to keep positive customer relationships.

Order and monitor point of sale material, assuring that the requested materials are delivered, to meet customer requirements.

Reconciling of inventory on a weekly basis from Third Party Ripeners (non-Dole).

Reconciling and supporting the Vendor Managed Ripening Program (Dole manage Ripening center).

Responsible for calling accounts for pre-orders, asking to each customer how much products they need, to comply with their requirements.

Manage customers' web-based order entry systems (i.e. iTrade, Foodlink, OneWorld, EDI, etc.)

Assist the DSM by entering Requests for Credit (RFC)/Requests for Debit (RFD) for assigned accounts and collect overdue accounts.Create sales orders for customers, assign carriers, and manage daily changes.

Receive and review invoices, validating that the information is accurate, in order to ensure that the charges, price, etc. are correct.

Receive PO's, booking orders, EDI functions, sending sales reports and approving orders for invoicing.

Receive calls from internal and external customers and assist and direct calls as determined necessary to contribute to high service level for customers.

Cover all sales duties for Assistant/District Manager while traveling to see customers. This includes day to day contract sales and market sales as well as all communications with customers, ports, and Regional Product Managers.

Required Skills

Creating ideas


Adapting to change



Meeting deadlines

Taking action

Analyzing information


Availability to work overtime, weekends, rotating shifts preferred/required.

Proficiency in Word, Excel, and PowerPoint.

Bilingual (Spanish & English preferred).

Required Experience

1-2 years of positions with experience in product or perishable product sales.

Job Location

Parsippany, New Jersey, United States

Position Type


We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Company Information

Name :
Dole Fresh Fruit North America
Description :
Dole Food Company's worldwide team of growers, packers, processors, shippers and employees is committed to consistently providing safe, high-quality fresh fruit, vegetables, and food products, while protecting the environment in which its products are grown and processed. Dole's dedication to quality is a commitment solidly backed by: comprehensive programs for food safety, scientific crop protection programs, stringent quality control measures, state-of-the-art production and transportation technologies, continuous improvement through research and innovation, and dedication to the safety of our employees, communities and the environment. Dole is committed to nutrition education to communicate to the public the health benefits of eating a diet rich in fruits and vegetables. Dole is a founding member of the National 5 A Day for Better Health Program and is a leader in developing technology-based nutrition education programs for children.

Dole Food Company, Inc. is committed to supplying the consumer and our customers with the finest, high-quality products and to leading the industry in nutrition research and education.

Dole supports these goals with a corporate philosophy of adhering to the highest ethical conduct in all its business dealings, treatment of its employees, and social and environmental policies.
Type :
Direct Employer
Address :
1 Dole Drive
Village, CA 91362

Application Information

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