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62313975 Operations Support Coordinator, Savannah, GA - Florham Park, NJ

Job Information

ID :
# of Positions :
Minimum Education Level :
High School Diploma/GED
Experience Required :
1 year
Duration :
Full Time Regular
Shift :
Hours per week:

Job Description


Operations Support Coordinator, Savannah, GA




Supply Chain/Logistics Operations

Last application date: 23/1/2022

We are looking for a Operations Support Coordinator to join our North America Maersk Warehouse and Distribution team in Savannah, GA

Your shoes were likely made in China. Have you ever wondered how they got to your local retailer? Or what's in that shipping container going down your local highway?

At Maersk Distribution and Warehouse Services, we know. In fact, we facilitate the distribution and movement of freight every single day.
Each of our client's supply chain is evaluated to optimize efficiency from factory production, all the way to end user delivery. The goal is not only to minimize lead times but also to minimize inventory levels and costs, thus making the client's business more flexible.

Our warehouse network spans from East to West Coasts of the United States and in Canada. Our services include transloading and automated sortation, cross-docking, replenishment, drayage management, and inland transportation..
We offer

We offer you an exciting global career at the forefront of world trade.

Working with the best people in a global team culture with future growth opportunities in an industry that has a significant impact on the world economy...

We're proud of our people who define our company's industry leadership, global team culture and customer-centric focus every day.

When you join our team you join a truly diverse, global organization in a fast-moving, values-based, work environment where you can grow on the job, create and shape our digital solutions, tap into industry-leading talent development initiatives, enjoy working with your colleagues and broaden your world view through our international job postings. We offer competitive compensation and benefits for full-time employees including health, dental and vision insurance, a 401k savings plan with an employer match and paid time-off - and our parental leave policy is recognized world-wide as one of the best in the industry.

Global scope

Every company, every country wants access to a competitive shipping, logistics and port system - and our people have created one company that offers one, easy-to-use solution to all their shipping needs.

Maersk is unique

Maersk is uniquely positioned to play a significant role in global trade, creating opportunities that help countries, companies and people succeed. Our vision is simple: Maersk is the global integrator of container logistics, connecting and simplifying our customers' global supply chains. We do this through the global scale of Maersk, the world's largest shipping line; our Logistics and Services expertise that help customers manage their global supply chains; and through our port operator, APM Terminals, one of the largest container terminal operators in the world with the most strategic locations to serve global supply chains.

Join us and play an important role on our team lifting global trade every day!

At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job - we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

Key responsibilities

The Customer Service Associate is to ensure accurate and timely movement of freight to specific destinations within the customers level of service standards. Processing and organization of all documentation needed to initiate and complete movement of freight.

Key Responsibilities:

\*Verify all delivery orders and bills of lading have been received and are correct
\*Check that data is correct in the system and input any missing data
\*Ensure that the WMS system is updated and accurate
\*Ensure that all documentation is processed in a timely manner
\*Coordinate driver arrivals by assigning dock doors for security and notifying the dock lead..
\*Maintain data integrity so that distribution can be received with no exceptions.
\*Process paperwork out to operations at a container level.
\*Schedule inbound deliveries and outbound pickups.
\*Communicate on a daily basis with customer, broker and other departments, including managers and/or supervisors when issues arise.
\*Monitor and report any level of service failures to the Customer Service Manager.
\*Handle all requests from customer in a timely manner.
\*Assist other Customer Service Associate staff as needed and when time permits.
\*Cross train in other areas of the team
\*Customer claim processing, reporting, and procedure compliance facilitation. Partner with Facility Manager to determine best process for resolving claim. This may include implementing new procedures that will serve as "check and balance" to eliminate further claims.
\*Support Maersk Distribution's commitment to quality, which includes customer specific Quality program(s), training requirements and work instructions.
\*Special projects as assigned.
\*Performs job related duties as specified by management


We are looking for

\*1+ years' experience either in warehouse or transportation industry
\* 1+ years' experience in customer service
\*High School Diploma or equivalent, Bachelor's degree preferred
\* Basic knowledge of Microsoft Office Products including Outlook, Word, Excel
\* Current shift: 1st shift: 6:00 a.m a 2:30 p.m, M-F. Some Holidays/weekends may be required
\* Ability to work nights, holidays, and weekends may be required

Soft Skills
\* Must be assertive self-starter
\* Organizational skills, meticulous flow-through skills
\* Excellent verbal and written communication skills

Preferred Qualifications
\* WMS or Warehouse Management Systems

Last application date: 23/1/2022

You must be authorized to work for any employer in the US.

Local candidates only; no relocation assistance is provided.

All qualified applicants will receive consideration for employment without regard to race, color, religion and religious creed, age, sex, gender, sexual orientation, gender identity, gender expression, national origin, ancestry, physical and mental disability, medical condition, genetic information, p regnancy, military and veteran status, citizenship status, marital status, or any other basis protected by law.\_%20English\_formattedESQA508c.pdf

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information: All the way.

Additional info

Ref.: MA-303771

For further information, please contact:

Internal contact:

JobLevel: 2

Carreer Stream:



All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

Company Information

Name :
Description :
Maersk Line, the global containerized division of the Maersk Group, is dedicated to delivering the highest level of customer-focused and reliable ocean transportation services. Our vision, built from a strong heritage of uprightness, constant care, and innovation, has guided our business operations since the first Maersk Line vessel sailed in 1904. By remaining committed to that vision we have expanded our business to become the world’s largest ocean carrier. And we are consistently recognized as the most reliable container shipping company.
Type :
Direct Employer
Address :
180 Park Avenue
Florham Park, NJ 07932

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